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Terms & Conditions


Please read these terms and conditions carefully before you make your order, when you place your order with us you are agreeing to these terms. You/your refers to yourself, the customer. We/us/our refers to “Precious Memories on DVD”


1. Data Protection
 All photographs and the final show will be held on duplicated hard drives for a maximum of 1 year. We will not pass on information about you to a third party or show your photographs to anyone outside the company.

2. Copyright
You must ensure the material does not infringe on any third parties copyright, patent or trademark. We reserve the right to refuse any work that may already be copyrighted material, or for any other reason at our discretion.

3. Music
Music plays an important part in your movie, please choose carefully. The 'right' music can just give your film that extra 'something'! Please supply your CD(s) with your chosen tracks (these will be returned to you). If you don't have the music you require we may be able to purchase it for you. we can download music legally off various web sites at an extra charge to you.

4. Loss or Damage
We do not accept responsibility for loss or damage to your photographs/photo media whilst in the hands of the postal service. In the very unlikely event of loss or damage after receipt to us we will refund only the physical cost of materials to a maximum 50.00

5. Your Responsibility
We reserve the right to refuse material at our discretion. Please do not send obscene/offending material. we will not complete your order and the material will be sent back to you.

6. Complaint
In the very unlikely event that you are not satisfied with the finished DVD and we did not carry out your instructions properly, please return the DVD and contact us to see if we can rectify the problem. If we are unable to satisfy your order to your requirements, we will refund the Moines paid to us. The order will be cancelled.

7. Faulty DVD
All DVDs are tested prior to being dispatched. In the event that your copy of the DVD will not play or work properly, we ask you to return it to us and we will replace it free of charge within 30 days of receiving it.

8. Delivery
We aim to deliver your order within 14 days of receipt of order and all necessary photographs/files. This may change due to workloads and holidays, if we do have any delays we will inform you and advise a completion date. Estimated delivery will be confirmed by E-mail.

9. Payment
Orders will be processed at the current prices at the time of ordering. Your payment must be received by us prior to goods being despatched.
Currently we are only able to accept cheques, postal orders or money orders

We reserve the right to change these Terms and Conditions at any time.


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