Please read these terms and conditions carefully before you make your
order, when you place your order with us you are agreeing to these terms.
You/your refers to yourself, the customer. We/us/our refers to “Precious
Memories on DVD”
1. Data Protection
All photographs and the final show will be held on duplicated hard drives
for a maximum of 1 year. We will not pass on information about you to a
third party or show your photographs to anyone outside the company.
You must ensure the material does not infringe on any third parties
copyright, patent or trademark. We reserve the right to refuse any work that
may already be copyrighted material, or for any other reason at our
Music plays an important part in your movie, please choose carefully. The
'right' music can just give your film that extra 'something'! Please supply
your CD(s) with your chosen tracks (these will be returned to you). If you
don't have the music you require we may be able to purchase it for you. we
can download music legally off various web sites at an extra charge to you.
4. Loss or Damage
We do not accept responsibility for loss or damage to your photographs/photo
media whilst in the hands of the postal service. In the very unlikely event
of loss or damage after receipt to us we will refund only the physical cost
of materials to a maximum £50.00
5. Your Responsibility
We reserve the right to refuse material at our discretion. Please do not
send obscene/offending material. we will not complete your order and the
material will be sent back to you.
In the very unlikely event that you are not satisfied with the finished DVD
and we did not carry out your instructions properly, please return the DVD
and contact us to see if we can rectify the problem. If we are unable to
satisfy your order to your requirements, we will refund the Moines paid to
us. The order will be cancelled.
7. Faulty DVD
All DVDs are tested prior to being dispatched. In the event that your copy
of the DVD will not play or work properly, we ask you to return it to us and
we will replace it free of charge within 30 days of receiving it.
We aim to deliver your order within 14 days of receipt of order and all
necessary photographs/files. This may change due to workloads and holidays,
if we do have any delays we will inform you and advise a completion date.
Estimated delivery will be confirmed by E-mail.
Orders will be processed at the current prices at the time of ordering. Your
payment must be received by us prior to goods being despatched.
are only able to accept cheques, postal orders or money orders
We reserve the right to
change these Terms and Conditions at any time.